Timber Innovations No Comments

Covid Trading Update England 2/11/20

Dear Customer/Supplier,

Please see below the Timber Innovations update and response to the announcement by the Government that they are planning a “Lockdown” across England from November 4th 2020.

We have fully reviewed all of the latest Covid guidance and advice and continue to implement it fully to assist to keep all of our staff, customers and suppliers safe.

As Manufacturing and Construction are classed as “Essential Work” our business and trading based in England will remain open during the above “Lockdown” period, as our business also has in Wales during their current “Firebreak Lockdown” with trading as normal whilst adhering to all of our secure Covid procedures.

We are aiming to continue to achieve our usual high service levels however we would ask all customers to try to give us additional notice for new call offs to assist us to schedule our manufacturing programme.

Kind Regards

Stephen Thompstone, CEO

Timber Innovations No Comments

Coronavirus Update – 12/10/20

To All Customers,

Thank you for your support since we recommenced Manufacturing and Deliveries at the end of April 2020.

We have continued to adopt new working practices and procedures to assist us to implement the latest Government Physical Distancing and Hygiene advice which has allowed us to continue to gradually increase the numbers of our Manufacturing Team who are back at work.

We now have near to full Production Teams working with rota based remote working for our Office/Sales/Design Teams.

We are pleased to advise that we are continuing to achieve our usual high level of service however we would ask all of our customers to try to give us your updated delivery dates as soon as you have them for existing orders/call offs so we can re-schedule accordingly and to give us as much notice as you can for new orders.

Our Current Lead Times are updated weekly on our website and our Sales, Administration and Design Teams can be contacted on their usual telephone numbers and email addresses.

Kind Regards
Stephen Thompstone, CEO

Timber Innovations No Comments

Timber Innovations Customer Coronavirus Response Update 15/06/20

To All Customers

Thank you for your support since we recommenced Manufacturing and Deliveries at the end of April 2020.

We have adopted new working practices and procedures to assist us to implement the latest Government Physical Distancing and Hygiene advice which has allowed us to continue to gradually increase the numbers of our Manufacturing Team who are back at work.

We have now moved from having a skeleton level of staff to a reduced level of staff.

We are aiming to still achieve our usual high Service Levels however we would ask all of our customers to try to give us your updated delivery dates as soon as you have them for existing orders/call offs so we can re-schedule accordingly and to give us as much notice as you can for new orders.

Our Current Lead Times are updated weekly on our website and our Sales, Administration and Design Teams can be contacted on their usual telephone numbers and e-mail addresses.

Kind Regards

Stephen Thompstone CEO

Timber Innovations No Comments

Contractor of the Month

We are pleased to be named Contractor of the Month by ENGIE UK Places & Communities.

We’re pleased to be working together to deliver this high-quality retirement living development.